24/7 Live Monitoring

Focus your attention and resources on your core business competencies by offloading your IT Infrastructure monitoring tasks to us. Our NOC services model is 24×7, extremely flexible and will work to either complement your team or act as a service resource on your behalf.

Ensure Consistency and 24×7 Availability of your IT Systems

Stay on top of IT system’s performance and availability with our team. Ensure that your Server, Networks, Applications, Website, Virtualization environment and cloud services are always operational.

The Key Benefits

Enhance IT Performance

TECHXENCE provides visibility into your entire IT performance. Track your IT systems data, like information regarding the health of your systems, thresholds, alerts and reports that keep you on top of situations.

Scale Rapidly

Grow your business without adding to your headcount. Our highly trained NOC team consists of professional engineers in a variety of technology areas such as Microsoft, Networking, Backup, Database, Security, OS, Virtualization, etc.

Strong SLA Delivery

Our Service Level Agreements are clearly defined and our escalation procedures are based on the priority of the incidents. Respond to alerts immediately with our engineers.

Minimize Delivery Cost

Reduce cost on your critical infrastructure devices by having our team centrally manage and maintain these devices. Focus more on your strategic and customer facing business issues by allowing our team to focus on your infrastructure monitoring.

Leverage Your Tools

Protect your investment by having us work with your existing RMM tools to your changing requirements as your needs evolve.

Remote Monitoring Tools

Kaseya, N-able, Connectwise Auotmate (LabTech), Solarwinds/Max, Nagios, Solarwinds, AEM and Ninja

Ticketing System

Autotask, Connectwise Zendesk or any ticketing system you use